About QueueWiz Call Center Simulator

The first free web contact center simulator. QueueWiz is designed for interactive, quick and accurate call center sizing, cost and revenue simulation. Insert your data with the intuitive interface, measure traffic intensity, expected wait times, agents’ engagement, revenue per call and per agent and even hourly margins.
Save your simulation and share it via email or social media.

QueueWiz Features:

– Interactive Traffic Intensity Simulation.
– Agents Engagement Time Measurement.
– Wait Times, Call Lengths, Queue sizes and many more details.
– Revenue per Call and per Agent.
– Hourly costs, gross and margin.
– Social Sharing.
– Free of Charge.