QueueWiz
About QueueWiz Call Center Simulator The first free web contact center simulator. QueueWiz is designed for interactive, quick and accurate call center sizing, cost and revenue simulation. Insert your data with the intuitive interface, measure traffic intensity, expected wait times, agents engagement, revenue per call and per agent and even hourly margins. Save your simulation […]
Wombat
About Wombat Dialer The next-generation dialer application built for ease of integration. WombatDialer is highly scalable, multi-server, easy-to-use telecasting platform that "just works" with your existing Asterisk-based PBX. It works natively with the QueueMetrics Call-Center Monitoring Suite in order to produce state-of-the-art campaign analyses and insight. WombatDialer Features: – Works with your existing Asterisk PBX. […]
QueueMetrics
About QueueMetrics Call Center Suite The Advanced Call Center Software Solution Suite. Measure your targets, conversion rates and agent activities.Create accurate reports and statistics.Set security and privacy on individual queues.Support virtual and multi-tenant production environments.Improve your business. QueueMetrics Features: – Live administrator and supervisor call center status panel.– Area code breakdowns inclusive of calling and […]
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